Greenwich Village, NoHo and The East Village Tour

Policies

We want you to have a great experience and will do our best to accommodate you. Even with the best intentions we understand that sometimes things happen. We ask kindly that you please take a moment to review our policies:

• Reservations:  Advance reservations are required for all tours and can be booked securely online.  For larger groups, alternate options, availability or general questions please contact us(opens in a new tab)
• Schedule:  Tours start promptly at the designated meeting location for your chosen tour.  We recommend you plan to arrive a few minutes early.  If you anticipate a delay in arrival please call us at (646) 320-1277.
• Exchanges and Refunds:  If for any reason you cannot make your scheduled tour we will be happy to reschedule your tour for another day.  If you must cancel your tour we will provide a full refund of your tour at your request with a minimum of 24 hours notice.
• Weather:  All tours are conducted on a year round basis, rain or shine.  If inclement weather is expected or there is a severe weather advisory warning in effect around the time of the tour, we will contact you to discuss all options including or rescheduling the tour to another day or provide a refund.
• Dress:  For the most enjoyable experience we suggest dressing appropriately for the weather and wearing comfortable walking shoes.
• Photos:   Bring a fully charged phone or camera.  Your guide is happy to take photos for you at your request.
• Rest stops:  We want you to have the most comfortable and enjoyable experience.  Please let your guide know if there is anything you need along your journey such as a seat, a restroom, a break from outside conditions or provisions.
• Accessibility:  Our tours take place on level terrain and are stroller and wheelchair friendly. Please notify your guide if any participants might require special accommodation or accessibility during the tour.
• Transportation:  We believe the  best way to experience New York City is on foot.  Our tours are walking tours that go at a comfortable leisurely pace.  We can provide private transportation or assist with public transportation for an additional fee upon request.
• Safety:  We follow all of the most current federal, state and local guidelines and follow best practices to ensure the safety for all. Our tours take place primarily outdoors unless otherwise noted.